Talent Club Australia Terms and Conditions

By accessing or using Talent Club Australia Pty Ltd  also known as TCAPL classes, the “Purchaser” warrants and represents to us that the “Purchaser” has read, understood and agreed to be bound by these Terms & Conditions. The Purchaser also agrees their data & contact details to be held in the Udio ( enrolment) system, that will be used to give updates with TCAPL newsletter and notification about the classes/program. The Purchaser to  be responsible for compliance with any applicable local laws. If you DO NOT AGREE to these Terms and Conditions your child will be unable to  take / access any  Talent Club Australia Pty Ltd classes including In-Person, Online or Holiday classes and will be not be enrolled into Talent Club Australia Pty Ltd program/s.

PART A – THE SERVICE 

By joining Talent Club Australia Pty Ltd  program via In-Person, Online or Holiday Workshop classes the purchaser acknowledges and agrees that the following terms and conditions apply to the supply of service by Talent Club Australia Pty Ltd  to the Purchaser (Terms and Conditions):

1. The term “Service/s” refers to the program/s and classes booked by the Purchaser through Talent Club Australia Pty Ltd website and booking portal UDIO.
2. The phrase “Enrolment Fee or Fee” refers to the amount paid for the Services in Australian currency (AUD) at time of transaction.
3. The term “Location” refers to the location or third-party venue where the Services are held/facilitated.
4. The term “Purchaser” refers to the contact person who made the booking for the Service/s, and is privy to these Terms and Conditions. It is the responsibility of the Purchaser to communicate and advise any information included in these Terms & Conditions with any guardian or parents who may be responsible for the Child for each class attendance.
5. The term “Child” or “Student” refers to all children enrolled into the Talent Club Australia program  by the Purchaser.
6. The term “Talent Club Australia Coach or coach” refers to an authorised person or persons hired by Talent Club Australia Pty Ltd  to provide the Service as described in these Terms and Conditions and detailed on Talent Club Australia Pty Ltd website.
7. The term “Zoom” refers to the third party online digital service used to provide accessibility to classes or workshops.

PART B – ENROLMENT FEE

The Purchaser understands & agrees to the below enrolment fee terms and conditions:

1. The Purchaser agrees to payment of Service in full as the Enrolment Fee indicated by Talent Club Australia Pty Ltd via an invoice provided by the booking portal UDIO, prior to the student’s attendance to In-Person, Online, or Holiday classes.
2. The Purchaser agrees to the use of UDIO as a booking and payment portal or third-party service.
3. The Purchaser agrees to automatic payment for the Services by way of credit/debit card or direct deposit (incurring third party surcharges) if they enter payment method information within the UDIO enrollment portal.
4. The Purchaser may pay via other payment methods (Bank Transfer or PayI D) as indicated on an invoice or in Notices provided by the booking portal UDIO after a provisional  booking is made for relevant classes.
5. The Purchaser accepts responsibility for permissions given to Talent Club Australia Pty Ltd for all authorizations given for automatic payments provision via the UDIO portal as long as their payment method is made available in the portal.
6. The Purchaser accepts responsibility for removing payment methods if/when they wish for payment permission to no longer be given to Talent Club Australia Pty Ltd.
7. The Purchaser acknowledges that due to third-party fees taken for direct debit or card transactions, these fees will not be refunded (if any refund is given at the full discretion of Talent Club Australia Pty Ltd.)
8. The Purchaser understands that all students enrolled for a Full-Term Enrollment will automatically ROLLED-OVER to a new term booking making them eligible for a continuing student discount with a payment deadline . Non payment of the rollover fee with in the deadline, the fee will revert to the original full fee. 
9. The Purchaser understands that One Class – Paid Discovery Class is offered at the full discretion of Talent Club Australia Pty Ltd and offered to new students only.
10. The Purchaser understands that a Discovery Class may be offered based on availability of spots in the class and when a request submitted in writing  via email after registering parent and student information within the UDIO enrollment portal.
11. The Purchaser agrees that a booking on the UDIO portal does not mean an enrollment into the program or class, until full prior to the student/child attending a class does not mean an enrollment into the program or class.
12. The Purchaser agrees that class locations, access details, or Zoomlinks with passcodes will only be provided after a full payment has been received.
13. The Purchaser agrees that class locations, access details, or Zoomlinks with passcodes will only be provided after a full payment has been received.

Discounts or Vouchers

1. Talent Club Australia Pty Ltd in the provision of service agrees to provide a 10% discount for a sibling/s enrolled in its program. Discount provided to the second child onward. No further discounts will be given at the first time of enrolment.
2. Provided NSW Creative kids voucher is not being used . No further discounts will be given at first time of enrolment.
3. Talent Club Australia Pty Ltd in provision of service will provide a discount for students re-enrolling from a previous full term enrolment into the following term occurring in the consecutive calendar. This will be detailed in emailed invoices.
4. Talent Club Australia Pty Ltd in provision of service will accept and redeem Creative Kids Voucher in acknowledgement of part payment of an enrolment. Creative Kids Voucher refers to the voucher initiative provided by NSW Government.
   1. The Purchaser agrees to provide the Creative Kids Voucher details at time of enrolment before the payment for Full Term Fee (Online or In-person classes) or Holiday Workshop is made.
   2. The Purchaser acknowledges that the Creative Kids Voucher amount will not be refunded in the event that a cancellation or refund is made. A credit may be made at the full discretion of Talent Club Australia Pty Ltd to the Purchaser towards a future class/workshop.
5. Only one (1) discount voucher can be used per enrolment per term per child.
6. A promotional discount voucher may be provided by Talent Club Australia during a promotional period. A promotional voucher may only be used during the promotional period noted on the voucher.

PART C – GENERAL 

1. The Purchaser agrees to represent the Student to the best of their ability in communications to Talent Club Australia Pty Ltd.
2. The Purchaser agrees and gives permission for the Child to participate in the activities organised for the days on which the Child is enrolled and will be attending the class or workshop.
3. The Purchaser agrees to provide all details pertaining to the Student’s in health and wellbeing requirements for the Student’s ability to effectively attend and participate in classes provided.
4. The Purchaser agrees to safely transport the Student to and from all In-Person term scheduled classes or Holiday Workshops as enrolled. The Purchaser agrees that Talent Club Australia Pty Ltd is not responsible for Students before and after class. The Purchaser agrees to pick up the Student immediately after class has completed.
5. The Purchaser agrees to communicate to Talent Club Australia Pty Ltd  in regards to the Students inability to attend due to illness or other reasons that may affect their attendance.
6. In-Person classes are conducted by a Talent Club Australia Coach. Your child will be booked into a weekly In-Person class which will be held on the same day and time each week, as per “Provision of Service” booking portal and class availability. The student is enrolled to attend physically at a location made suitable for provision of service. Due to class maximums, “Student” attendance is subject to Talent Club Australia Pty Ltd –  “Unable to attend” section of our Terms and Conditions.
7. Online live classes are conducted by a Talent Club Australia Coach, and are conducted via Zoom. The student is enrolled into a weekly Zoom class which will be held on the same day and time each week. Due to class maximums, “Student” attendance is subject to Talent Club Australia Pty Ltd -“Unable to attend” section of our Terms and Conditions.
8. Talent Club Australia Pty Ltd Zoom class links and passwords are for use only by the enrolled students. Sharing of any links is not permitted to ensure the security and privacy of all. Misuse or sharing of class links or passwords may result in immediate cancellation of enrolment and forfeiting of enrolment fee.
9. The Purchaser agrees that Students under the age of 18 have complete parental/guardian permission to be online with a Talent Club Australia Pty Ltd Coach.
10. Students are expected to be under the supervision of a responsible parent and/or guardian within the premises of their own home whilst attending and participating in the Talent Club Australia Pty Ltd online class.
11. Students and/or parents are not permitted to record the lessons using any device including computer, mobiles or any other external device.
12. The content covered in Talent Club Australia Pty Ltd classes and supporting resources are the Intellectual Property of Talent Club Australia Pty Ltd and are protected under international copyright law. Materials may not be shared, duplicated, or reproduced whole or in part in any form without the written permission of Talent Club Australia Pty Ltd.
13. The purchaser or Parents will provide an environment that is conducive to learning and free from distractions for the student and others.
14. Students will undertake their class in a private space (ie NOT a public space such as a library, school, car etc).
15. Talent Club Australia Pty Ltd takes no responsibility for any technical difficulties affecting your personal connection to attend Online Zoom classes. Please ensure you have tested your connection prior to classes.
16. Talent Club Australia Ptd Ltd to the fullest extent permitted by law, excludes all liability for any loss, damage or other claim arising from or in any way connected to the attendance of the Purchaser’s child/children at Talent Club Australia Pty Ltd classes and locations used to provide Talent Club Australia Pty Ltd  service including without limitation claims relating to personal injury.
17. The Purchaser agrees to release and forever discharge Talent Club Australia Pty Ltd, Talent Club Australia Pty Ltd Coaches, Talent Club Australia Pty Ltd  Office and administrative employees from any and all liability, loss and damage (including direct, indirect and consequential) or any other claim in anyway associated with the attendance of their child/children in Talent Club Australia Pty Ltd In-Person, Online or Holiday Workshop classes.
18. The Purchaser agrees and understands that all class times are listed based on the Australian Eastern Daylight Time zone (AEDT). This is the time in Sydney NSW, Australia.

PART D – CLASS ATTENDANCE

1. The purchaser agrees that only the “STUDENT” who is registered in Talent Club Australia Pty Ltd  UDIO booking portal is permitted to attend In-Person, Online or Holiday Workshops or classes. Parties other than the “STUDENT” whose name is not registered on the program registration form are not permitted access to any content without being registered by a Purchaser or Parent. This includes other siblings within the family or any person outside of the family that is not listed on the initial registration form.
2. The purchaser agrees to be responsible in making sure that all class details relating to payments, enrolments, locations, Zoom links, email notifications and communications in relation to child/children as Students in their care are checked, updated and functioning.
3. Talent Club Australia Pty Ltd reserves the right at our sole discretion to exclude and deny any person access to our online learning portal, services or information. If Talent Club Australia Pty Ltd  finds that our online program or groups are being used, in part or in full, or being shared with anyone using the course not for its intended purpose, Talent Club Australia Pty Ltd  has the right to immediately cancel & investigate this user/s in question.
4. The Purchaser understands that all students enrolled for a Full-Term Enrollment will automatically ROLLED-OVER to a new term booking making them eligible for a continuing student discount with a payment deadline . Non payment of the rollover fee with in the deadline, the fee will revert to the original full fee. 

UNABLE TO ATTEND

Cancellations

1. The Purchaser acknowledges Talent Club Australia Pty Ltd does not provide MAKE UP classes, credits or refunds for missed lessons.
2. The Purchaser acknowledges that there are no refunds offered after payment has been received and the student/child has commenced classes, or part thereof
3. The Purchaser agrees that in the case of change of mind and only if student/child has not started attendance, due to change of mind or circumstances out of Purchasers influence and control, that Talent Club Australia Pty Ltd in its full discretion may provide a refund after deducting an admin fee of $50, less any Third Party Fee.
4. The Purchaser agrees to notify Talent Club Australia Pty Ltd of any immediate change of circumstances within a 24 hour period immediately after making an online booking via the UDIO portal. Any fee payments made will be refunded leess any third party fee.
5. Talent Club Australia Pty Ltd agrees to provide a 24 hour cooling off period for bookings made by the Purchaser using the UDIO booking portal only
6.  The Purchaser acknowledges that there are no refunds offered after the commencement of classes or after payment has been received, due to change of mind.
7. There are no refunds If the Purchaser’s Child or ward is not interested  in participating/engaged in the program.
8. The Purchaser acknowledges that if they wish to withdraw their child at the end of a term, they must provide at least 2 weeks written notice before the end of the current semester.
9. The Purchaser agrees to read and respond to emails in reference to payment or non-payment of invoices.
10. The Purchaser understands that Talent Club Australia Pty  reserves the right to cancel or change the timetable and pricing structure at any point in time. Class times, duration & locations may vary depending on final numbers.

Medical nonattendance

1. At the full discretion of Talent Club Australia Pty , any transfers, refunds or cancellations of enrolments may be provided in the event of a medical illness, emergency or death of Student or immediate family members. A cancellation fee of $50 will be incurred.
2. The Purchaser acknowledges that there are no refunds offered after the commencement of classes or after payment has been received, due to change of mind.

PART E – CHANGE/ CANCELLATION OF CLASS PROVISION AS A SERVICE 

1. Talent Club Australia Pty Ltd in provision of service reserves the right to alter the circumstances in which service is provided in response to circumstances out of their influence or control.
2. Talent Club Australia Pty Ltd reserves the right to cancel or transfer a class from one facility to another, including:
   1. transferring class from one room to another within a venue,
   2. transferring a class from one location to another within a suburb/ online
   3. cancelling class due to Talent Club Australia Coach illness/accident/death/non availability of a Substitute coach
   4. cancelling a class due to minimum number ( 4) of students and attendance not met/enrolled. A refund may be provided less third party fee and taxes. 
3. If a change of Venue is required Talent Club Australia Pty Ltd will advise Purchaser using email of the necessary action taken to continue provision of its service.
4. Talent Club Australia Pty Ltd reserves the right to cancel a class of if:
   1. the Health and Wellbeing of a coach is at risk by behavioural issues arising from a student or multiple students.
   2. environmental influences prevent the safe provision or attendance of Coaches or Students to attend a location (for example and not limited to – fire, flood, extreme weather, riot, protest)
5. Talent Club Australia Pty Ltd reserves the right to substitute a coach in the event of coach:
   1. unsuitability;
   2. illness, accident or death of coach or immediate family;
   3. unable to attend due to unpreventable circumstances.

PART F – LIMITED LIABILITY

Talent Club Australia Pty Ltd to the fullest extent permitted by law, excludes all liability for any loss, damage or other claim arising from or in any way connected to the attendance of the Purchaser’s child/children at Talent Club Australia Pty Ltd classes and locations used to provide Talent Club Australia Service , including without limitation claims relating to personal injury. The Purchaser agrees to release and forever discharge Talent Club Australia Pty Ltd, Talent Club Australia Pty Ltd Coaches, Talent Club Australia Pty Ltd  Office and administrative employees from any and all liability, loss and damage (including direct, indirect and consequential) or any other claim in anyway associated with the attendance of their child/children in Talent Club Australia Pty Lyd In-Person, Online or Holiday Workshop classes.

PART G – HEALTH AND SAFETY

1. The Purchaser agrees to inform Talent Club Australia Pty Ltd when any details previously stated on the enrolment form have changed. In particular, contact details, medical details and emergency contact details.
2. The Purchaser authorises Talent Club Australia Pty Ltd, in the event of accident or illness, to obtain all necessary medical aid and treatment for the Child and the Purchaser agrees to meet all reasonable expenses associated with the same treatment.
3. The Purchaser acknowledges and agrees that the child will not attend the Services if suffering from an infectious or communicable disease as identified by the Department of Health.
4. The purchaser acknowledges and agrees that Talent Club Australia Pty Ltd will not be responsible for administering any medication to students that requires specialized training. In the event of a medical emergency, Talent Club Australia Pty Ltd will call an emergency medical service such as NSW ambulance.
5. The Purchasers warrants that the Child has not at any time suffered blackout, seizure, convulsion, fainting, dizzy spells or any other medical condition and is not presently receiving treatment for any illness, disorder or injury which would render it unsafe for the Child to take part in Talent Club Australia Pty Ltd classes.
6. To the maximum extent permitted by law, the Purchaser acknowledges and agrees that neither Talent Club Australia Pty Ltd nor its officers, servants, agents, employees or contractors are responsible for any liability arising from personal injury, property damage, death, any loss sustained or any other claim by any Child or Purchaser arising from, or in any way connected to, the attendance of the Child or Purchaser at Talent Club Australia Pty Ltd, as a result of his or her participation in the Services.
7. To the maximum extent permitted by law, the Purchaser agrees that no actions will be brought against Talent Club Australia Pty Ltd or its officers, servants, agents, employees or contractors in contract, tort or any other action for any personal injury, property damage, death or any other loss referred to in clause D6.
8. Notwithstanding and without limiting the provisions of these Terms and Conditions, the Purchaser agrees that no officer, servant, agent, employee or contractor of Talent Club Australia Pty Ltd will have any separate or individual liability to the Purchaser.
9. The Purchaser agrees to respond and remediate any behavioural issues relating to their child once written and or phone communication has been made.
10. If remediation and improvement to disrupting behaviour cannot be made the Purchaser agrees to remove the child from the Program. The Purchaser agrees that a refund will not be provided for “Removal of a child due to behavioural issues affecting the Health and Wellbeing of other children and Talent Club Australia Pty Ltd Coaches.”

PART H – COPYRIGHT NOTICE

1. All parts of Talent Club Australia Pty Ltd program/s represent the proprietary intellectual property of Talent Club Australia Pty Ltd and are protected under Australian and international copyright law.
2. Any redistribution or reproduction of a part or all of the contents in any form is strictly prohibited.
3. The Purchaser may not, except with Talent Club Australia Pty Ltd  written permission, distribute or commercially use any of Talent Club Australia Pty Ltd content. You may not transmit, store, print, teach or use any document, any website, booking program or portal in any physical or electronic form.
4. Talent Club Australia Pty Ltd expressly reserves all copyright and trademark in all documents, information and materials in all Talent Club Australia Pty Ltd programs and reserves the right to take any relevant legal action against you if you breach any of these terms.

PART I – RIGHT TO ALTER TERMS AND CONDITIONS

1. Talent Club Australia reserves the right to change Terms and Conditions at any time. The latest and most current Terms and Conditions will always be displayed on this web page

PRIVACY  Talent Club Australia Pty Ltd All personal information will be stored in accordance with current privacy legislation in accordance with the Privacy Act 1988. DO NOT RECORD CONDITION

1. Recording of our classes in any form by anyone other than Talent Club Australia Pty Ltd is strictly prohibited. This includes a strict no recording of any Talent Club Australia Pty Ltd sessions audio or visual on external devices including mobile phones or any other devices. This relates to all our classes & programs both online and offline.
2. Talent Club Australia Pty Ltd may record classes for monitoring and safety purposes, and promotional and/or advertising purposes. The Purchaser authorises Talent Club Australia Pty Ltd to use any photographs, video and digital recordings of the Child taken during classes for publicity, marketing, promotional and/or advertising purposes both online and offline.

The Purchaser must expressly tell Talent Club Australia in writing if they do not authorise Talent Club Australia to do this, or to cease provision of this authorisation.